Company History
Western New York Plumbing Photo "At The Shop" 1970
Western New York Plumbing Co. was started in 1960 by Richard Greene and his brother Donald. The business was quickly expanded when they were awarded 1970’s apartment projects like Slate Bottom Creek and Garden Village Apartments and as a New Home building boom started in Cheektowaga, Lancaster and Amherst.
Donald soon left as an owner/partner as the company focus shifted to Single Family New Construction where our reputation for quality and innovation evolved.
In 1972 Richard Greene purchased Cleveland Hill Plumbing, a hardware store on Genesee Street in Cheektowaga and soon after moved it into his main location on Walden Avenue. The name changed to “The Bath Shoppe” and at that time sales in product for the do-it-yourselfer were on the rise. This is where Richard saw an opportunity to use The Bath Shoppe to offer optional selections to a new home buyer.
In 1983 Richard Greene purchased Knerr Supply Company, a kitchen cabinet wholesaler and our customer appetite for bath products and kitchen cabinets brought us to where we are today, Western New York Plumbing Co Owners Dan Greene & Barrett Greene continue their father’s dream and share the passion for quality product and exceptional service.
Special Thanks...
Through the years many people have contributed to the success of Western New York Plumbing. It’s people who define a company, meet the goals and work hard to satisfy every customer. Many thanks to the friends, relatives and contributors of ideas, their hard work, their shared experience and knowledge throughout the years.
Code of Ethics
- Treat people like you would like to be treated.
- Always ask yourself "Am I doing the right thing?"
- Give honest answers to all questions. Keep your credibility.
- Your word is golden. Keep all promises.
- Never cover up or bury a problem. Deal with it head on.
Company Philosophy
- Quality is number one.
- The customer is the boss.
- Being a professional plumber means we have to do a better job than a customer could ever possibly do their self.
- Profit is a by-product of doing a good job, be proud of achievement.
- We want to offer excellent value: We want to offer a Top Quality Product at the lowest rate.
- We want to meet and exceed our customer's expectations.
- If something doesn't make sense, question it.
- The only constant thing at W.N.Y. Plumbing is change. Nothing is forever cast in stone.
- Keep an open mind and be flexible.
- We must always work to grow our customer base and never lose a customer.